FAQ
How Much is Shipping?
There is no charge for shipping. Cou-Cou Boutique pays for the shipping.
To what places do you ship?
We only ship within the United States. No P.O. Boxes, APOs, or Military addresses.
Why is my shipment in multiple packages?
We might use different packaging depending on the size or nature of your item.
How long does it take to receive my products?
The average drop-off time is one day. Items ship through USPS Priority Mail in 3 - 7 working days.
How do I check the status of my shipment?
Each order creates a tracking number when shipped. This number is emailed to the customer.
You can track your number and know the status of your order package.
What kind of payment does Cou-Cou Boutique accept?
We do our sales through the Postmark Marketplace.
All major credit cards and debit cards are welcome:
- Visa
- MasterCard
- Discover
- American Express
- JCB
- Apple Pay
- Google Pay
- PayPal
- PayPal Pay Later
- Affirm
- Venmo
- Poshmark Gift Cards
Are products returnable?
No. All sales are final unless:
- The item did not arrive
- The item is not as described
- The item is damaged
If you need to start a claim, please write to the Poshmark page. Please support your claim with photos.